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This article covers the necessary steps, and various settings required to use the Legal Action menu, which allows Strata Managers to engage external debt collection agents to set up a payment plan or set up a payment plan for owners without en...
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Last Updated: 17/01/2025
in Common Processes
A schedule of arrears can be configured to automatically issue notices or letters based on individual owner’s circumstances. The billing of arrears fees on generation makes this process extremely efficient, and a notation on the owner’s account pr...
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Last Updated: 17/01/2025
in StrataMax Utility Billing
The instructions in this article relate to Utility Billing | Arrears. The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article is designed to guide users through the setup are...
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The instructions in this article relate to Roll List, which can be found by searching or selecting them from the StrataMax desktop. The Roll List report provides an internal report and details on all owners, showing name, addr...
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There are various reports available to identify outstanding balances for a building and any interests or discounts applicable. The instructions in this article will provide information for those reports. The below reports are recommended for running...
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Last Updated: 14/01/2025
in StrataCash This article covers the features and functions of the StrataCash website. Accessing StrataCash Authorised signatories will be required to log into the StrataCash website to approve payments that have been uploaded from StrataMax. The Stra...
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Last Updated: 14/01/2025
in Common Processes
Reversing or deleting a payment can be done throughout the various stages of the process depending on the scenario. The below information details each scenario and the steps required based on each. These steps apply to StrataCash and non-StrataCas...
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Last Updated: 13/01/2025
in StrataMax Utility Billing
This article covers the various key reports available in the Utility Billing menu, of which there are several. These are used in both the Main Building and Utility Sub-Group . The use of each report can assist in varying scenarios, from a s...
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The instructions in this article relate to Bank Balances. The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article covers the Bank Balances icon, which previews the sele...
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The instructions in this article relate to Print Deposit Forms . The icon may be located on your StrataMax Desktop or found using the StrataMax Search . If you have received a cheque or cash in your office that n...