Online Help
Refine
StrataMax Chatbot
StrataMax Basics
Common Processes
StrataMax
Accounting & Taxation
Banking
BMC & Shared Facility
Creditors & Payments
Utility Billing
Levies & Arrears
Owners & Debtors
Property Info
Administrator
Integrated Modules
StrataMax Videos
Meeting Hub
Meeting Hub Basics
Standard Agenda Items
Standard Motions
Standard Meetings
Meeting End-To-End Process
Meeting Hub | FAQ
Meeting Hub Templates
VoteMax
StrataCash
StrataPay
StrataMax Portal
StrataMax Services
Training Request
Training Newsletters
Release Notes
Troubleshooting
Third Party Integrations
Top Tips
Upcoming Features
Table of Contents
Table of Contents
Toggle navigation
Refine
StrataMax Chatbot
StrataMax Basics
Common Processes
StrataMax
Accounting & Taxation
Banking
BMC & Shared Facility
Creditors & Payments
Utility Billing
Levies & Arrears
Owners & Debtors
Property Info
Administrator
Integrated Modules
StrataMax Videos
Meeting Hub
Meeting Hub Basics
Standard Agenda Items
Standard Motions
Standard Meetings
Meeting End-To-End Process
Meeting Hub | FAQ
Meeting Hub Templates
VoteMax
StrataCash
StrataPay
StrataMax Portal
StrataMax Services
Training Request
Training Newsletters
Release Notes
Troubleshooting
Third Party Integrations
Top Tips
Upcoming Features
Owner's Portal Help
Contact Us
Refine
StrataMax Chatbot
StrataMax Basics
Common Processes
StrataMax
Accounting & Taxation
Banking
BMC & Shared Facility
Creditors & Payments
Utility Billing
Levies & Arrears
Owners & Debtors
Property Info
Administrator
Integrated Modules
StrataMax Videos
Meeting Hub
Meeting Hub Basics
Standard Agenda Items
Standard Motions
Standard Meetings
Meeting End-To-End Process
Meeting Hub | FAQ
Meeting Hub Templates
VoteMax
StrataCash
StrataPay
StrataMax Portal
StrataMax Services
Training Request
Training Newsletters
Release Notes
Troubleshooting
Third Party Integrations
Top Tips
Upcoming Features
Home
Glossary
StrataMax Chatbot
StrataMax Basics
Accessing StrataMax
StrataMax New User Guide
StrataMax Desktop
Legislation, Regulations and Useful Links
Lock Building
Preview and Print Basics
Shortcuts & Tips
StrataMax Configuration Menus
StrataMax Online Courses
Transactions in StrataMax
Common Processes
Annual General Meeting Checklist
Post Building Transfer Process
Banking Process
Building Transfer
End of Financial Year Review & Adjustments
General Procedures Checklist
Global Levy Generation Process
Invoice Hub Process
Levy Arrears Procedures
Legal Action Process
Lost/Inactive Buildings
Month End Process
New Building Setup Process
Payment Process
Payment Reversal Process
Resubdivision Process
StrataMax
Accounting & Taxation
Account Maintenance
Account Maintenance
Month End Rollover
Move Fund Balances
Post Standing Journals (Global)
Trading Fund Setup
Creditor, Debtor & Account Maintenance FAQ
Search Local and Global Accounts
Financial Reports
Auditors Report
Figure Link Report
Financial Compare
Financial Statements Introduction
Financial Statements
Funds Management (NSW Only)
Interactive Reports
Master List A/c Group
Master List Tax Report
Non-Mutual Income
Master List
Quick List
Local Transactions
Global Transactions
Statement of Key Financial Information (NSW)
Transaction List
Trial Balance
Financial Troubleshooting
GST & Taxes
Business Activity Statement
Updated
BAS Reconciliation Report
Search BAS
Income Tax
Income Tax Report
Search Income Tax
Non-Mutual Income
Pay Employees
Search Pay Employees
GST, Tax & Wages | FAQ
ATO / SBR BAS Lodgement
ATO Payment Options
Register and Cancel GST
Tax Types
Management Fees
Disbursements
Management Fees Setup
Process Management Fees
Management Fees Report
Managing Transactions
Auto Entry Transaction Maker
Auto Reverse Journals
Journal Preparation
Standing Journals
Transaction Report Manager (Hide Transaction)
Banking
Banking & Receipting
Bank Account Setup
Bank Reconciliation
Process Bank Statements
Receipt Entry
Updated
Receipt Printing
Strata Loans Processing
Bank Reconciliation | FAQ
Banking Reports
Banking Reports
Bank Balances
Bank Reconciliation Report
Bank Rec. Summary Report
Bank Slip Report
Cash Payments Report
Print Deposit Forms
Receipts Report
Search Bank Accounts
Unpresented Payments and Receipts Report
Split Banking
Split Bank Setup
Set Bank Overdraft Limit
BMC & Shared Facility
BMC and Shared Facilities Overview
BMC Creation and Setup
BMC Billing
BMC Reports
BMC Year End Process
Creditors & Payments
Invoices & Payments
Bank Account Change Approval Process
Cheques Printing
Creditor and Payments Configuration
Creditor Invoices
Creditors Management
EFT Manager
MultiPay Creditors
Payments Management
Payment Entry
Payments
Payments | FAQ
Search Creditor Invoice Items
StrataPay Payables
Creditor & Payment Reports
Creditor Reporting
Cheque Reporting
Payment Reporting
Search Payments
Maintenance
Convert Debtors to Creditors
Compliance
Convert Officer to Creditor
Creditor Maintenance
Search Creditors
Utility Billing
Utility Billing | Introduction & Setup
Utility Billing | Create Account and Levy Invoice Codes
Utility Billing | Security Deposits
Utility Billing | Refunds
Utility Billing | Setup Tariffs, Sundries, Rebates
Utility Billing | Arrears
Utility Billing | Billing Procedures
Utility Billing | Other Billing Processes
Utility Billing | Final Meter Readings
Utility Billing | Reports
Utility Billing | Debtor Maintenance
Levies & Arrears
Arrears & Legal Action
Arrears Notice Overview & Configuration
Arrears Notice Setup
Interest Setup, Calculation & Troubleshooting
Legal Action Setup
Levies & Invoices
Budget Update
Debtor Adjustment
Levy Invoice Code Setup
Levy Management
Merge Levy Notice Setup
Direct Debit
Invoice Entry
Invoice Printing
Update Paid to Dates
Levies & Arrears Reports
Ledger Card
Levy and Arrears Reports
Levy Notice/Reports
Levy Notice/Reports | Tools Menu
Message Maker
Aged Balance List
Search Levies
Second Debtors
Debtor (Second Debtor)
Invoice Entry & Invoice Printing (Second Debtor)
Local and Global Debtors
Statement (Second Debtor)
Owners & Debtors
Owner Information
Communication
Contact Management
Owner Info
Returned Mail Register
Roll | Configuration and Overview
Roll | Contacts
Roll | Data Links
Roll | Transfer Agent Portfolio
Roll Master Editor
Roll Submissions
Roll & Contacts | FAQ
Search Roll
Certificates
Certificates
Applicant Maintenance
ACT Certificates
NSW Certificates
QLD Certificates
VIC Certificates
WA Certificates
Owner Reports
Debtors List and Secondary Debtors List
Entry Report (Owner, Tenant & Agents)
Label Printing
MaxSelect
Owners and Debtor Reports
Proxy Manager
Updated
Report Distribution
Roll Details Confirmation Form
Roll Form
Roll List
Status Report
Stored Report
Update Advice
Voting / Meeting Register
Word Data File
Merge Letters
Merge Letters | Overview & Settings
Merge Letters | Managing & Sending Documents
Merge Letters and Report Distribution | FAQ
Notepad .LET Merge Fields
Word .doc Merge Fields
StrataMax Intro Letter
Property Info
Property Information
Building Information
Building Information | FAQ
Dashboard
Diary
Insurance
Insurance Claims
Notes
Office Bearers
Property Details
Search Buildings
Search Building Info History
Search Inspections
Search Insurance
Search Insurance Claims
Search Office Bearers
Property Reports
Report Set
Email Template Manager
Reports / Utilities (Global) | Global Reports
Plan Report
Reports / Utilities (Global) | Utilities
Reports / Utilities (Global) | Custom Reports
Reports / Utilities (Global) | Group Reports
Reports / Utilities (Global) | Custom Queries
Strata Hub (NSW)
Organisation - Searches
Property Registers
Asset Register
Car Space and Storage Space Plan
Common Property Register
Contracts Register
Disputes Register
Document Amendment Register
Inspections Register
Key Register
Lot Improvements Register
Other Registers
Restricted Issues Register
Property Setup
Account Group Setup
Archive All Data
Base Building
Change Building Name or Number
Data Storage and Restore Data
Delete a Building or Company
Manager Maintenance
New Building (BCMax)
New Company (GLMax)
Opening Balance Setup
Return Address Editor
Administrator
Account Maintenance
Change Code Number
Change Month End Date
Edit Posting Month
Master Chart
System Maintenance
Account Manager Edit
Data Clearance
Edit Levy Paid Dates
Edit Log Inspection
Edit Log Report
Edit Pick List
Integrity Tests
Levy Renumber
Log Viewer
Search Contacts
Security Setup
Integrated Modules
DocMax
DocMax | Add Documents
DocMax | Administration
DocMax | Advanced Search and Saved Searches
DocMax | Bulk Update Documents
DocMax | Documents Tab
DocMax | Export Documents
DocMax | Introduction
DocMax | Online Portal Uploads
DocMax | Security, Overview & Settings
DocMax | StrataMax Integration
DocMax | Work Queues
GLMax
Account Manager Income Query
Debtor Import
Edit Invoice List
Import Buildings as Debtors
Invoice Link Manager
Process Recoveries
Zero Balance Accounts
Income Reporting
Invoice Hub
Invoice Hub | Introduction
Invoice Hub | Setup & Configuration
Invoice Hub | Approver Configuration
Invoice Hub | Managing Invoices
Invoice Hub | Management Fee Invoices
Invoice Hub | Troubleshooting
TaskMax
Search Quotes
Search Work Orders
TaskMax Configuration
TaskMax Menus
TaskMax Quotes
TaskMax Work Orders
TaskMax Periodic & Future Orders
TaskMax Reporting
TRMax
Search Recoveries
TRMax Recoveries
TRMax Reporting
TRMax Setup and Configuration
TRMax Softlog Recording
StrataMax (Menu)
StrataMax Videos
Accounting & Taxation Videos
Banking Videos
Creditor & Payment Videos
DocMax Videos
Levies & Arrears Videos
Meeting Hub Videos
Owners & Debtors Videos
Property Info & Setup Videos
Administrator Videos
Integrated Modules Videos
Enhancements & Release Notes Videos
Meeting Hub
Meeting Hub Basics
Meeting Hub Introduction
Set Up Access to Meeting Hub
Opening Meeting Hub
Meeting Hub Main Menu
Meeting Stages and Statuses
Meeting Hub | Merge Fields
Standard Agenda Items
Creating Standard Agenda Items
Editing Standard Agenda Items
Deleting Standard Agenda Items
Copying Standard Agenda Items
Standard Motions
Creating Standard Motions
Editing Standard Motions
Deleting Standard Motions
Copying Standard Motions
Standard Meetings
Standard Meetings Overview
Managing Standard Meetings
Import or Export Standard Meetings
Meeting End-To-End Process
New Meeting Creation
New
New Ballot Creation
New
Meeting Details
Committee Elections
Meeting Notices
Meeting Overview and Attendance
Manage Agenda & Motion Details
In-Meeting Management
Meeting Adjournment
Offline Voting Register
Meeting Minutes
Meeting Hub | FAQ
Meeting Hub Templates
VoteMax
VoteMax for Strata Managers
VoteMax for Owners
StrataCash
StrataCash Accounts
StrataCash Hub
StrataCash Periodic Payments
StrataCash Website
StrataPay
StrataMax Portal
StrataMax Portal | Introduction & Access
StrataMax Portal | Reports & Documents
StrataMax Portal | Online Certificates
StrataMax Portal | Owner View Access
StrataMax Portal | Advanced Setup & Customisation
StrataMax Portal | Contact Us Configuration
StrataMax Services
Training Request
Training Newsletters
Release Notes
StrataMax Release Notes
Updated
Meeting Hub Release Notes
StrataMax Release Notes Archive
Meeting Hub Release Notes Archive
Troubleshooting
Antivirus Configuration
Client Installations & Updates
Data Maintenance and Retention
Display Settings
DocMax Outlook Add-In
Email Deliverability
Letterhead Changes
Logging a Support Case
Payment Processing
Rebranding / Manager Name Change
Report Troubleshooting (Excel Date Fields)
Updated
Template Changes
Troubles Starting DocMax
Third Party Integrations
ARM
BBC Digital
Bing EasyPost & BingMail
Updated
Resvu
Softlog
Solutions in Engineering
Trades Monitor
Top Tips
StrataPay Global E-mail Signature
StrataMax Power Up: 20 Game-Changing Tips
Upcoming Features
GST and Tax
Timeline
Registers
Portal Refresh
Home
StrataMax
Accounting & Taxation
Financial Troubleshooting
This category contains information related to financial troubleshooting in StrataMax.