Need help with StrataMax? Start here and follow these four steps:

1. Browse or search for articles
   Find relevant articles and videos on features, process guides and FAQs in our extensive knowledge base.
2. Use Chat Bot
   Ask our AI-powered Chat Bot for instant help based on our online help content. Use clear, well-worded questions, and make sure to start again for each new question to get the best results.
3.  Try Live Chat
   Connect with our Training Team in real time during business hours (8:30am - 5pm AEST) for live assistance using our help resources and 'how to' questions. This is not a replacement for StrataMax Support, so for more specific issues, troubleshooting or investigations, please skip this step and log a case.
4. Log a support case
   If your query requires more investigation and cannot be answered with a training approach, please log a support case and the team will follow up with you directly.