Creditors Management

The instructions in this article relate to Creditors ManagementThe icon may be located on your StrataMax Desktop or found using the StrataMax Search.

The Creditors Management icon is for previewing Creditor Invoice details and will assist with checking important information such as the balance, invoice totals, any outstanding balances, credit notes, payment held status and BPay Reference information. Reports can also be produced to Excel on a global basis. 





Please note that the information contained within this help page is only applicable to StrataMax versions 5.6.100 onwards.


Creditors Management | Security Setup

To access Creditors Management screen, the user must have the permission set to 'Allow' for 'Creditors Management' under the 'Creditors' category in Security Setup.


Creditors Management

On accessing the Creditors Management screen, default fields will be applied: Current Building, Master Chart Code, Creditor Name, Has Balance or Issues 'Yes' and Status to allow for quick searching of Creditor Invoices. Regularly used searches can be saved for future use or saved as a Dashboard item for quick access. Each Creditor account listed in the results can be selected and all the information available for the Creditor account will be displayed in the bottom grid allowing for BPay CRN details to be edited, any document attached to be viewed and the Creditor Invoice to be placed on hold or removed from hold as well as being tagged as paid if appropriate. 

  1. Search or select Creditors Management.
  2. Use any of the 'Fields' to narrow down the results to what you would like displayed, then click the Refresh button to display the results.
    • The Refresh button needs to be clicked each time any of the 'Fields' are changed to display a new list of results.


Creditors Management | Edit BPay CRN Details

If a Creditor has a warning alert details can be viewed in the bottom grid once the Creditor account is selected. If it is noted that the BPay CRN is missing, you can click the pencil icon to edit the details or select from the dropdown to correct the issue prior to moving into the Payments icon.

  1. Search or select Creditors Management.
  2. Use any of the 'Fields' to narrow down the results to what you would like displayed, then click the Refresh button to display the results.
    • The Refresh button needs to be clicked each time any of the 'Fields' are changed to display a new list of results.
  3. Select the Creditor account with the warning alert and view the details in the bottom grid. 
  4. Click the pencil icon and adjust the BPay CRN as noted on the invoice from the supplier. 


Creditors Management | Place Creditor Invoice on Hold

Creditor Invoices can be placed on Hold with a single button click from Creditors Management. Placing a Creditor Invoice on Hold will withhold the balance from payment until released from Hold.

  1. Search or select Creditors Management.
  2. Use any of the 'Fields' to narrow down the results to what you would like, then click the Refresh button to display the results.
    • The Refresh button needs to be clicked each time any of the 'Fields' are changed to display a new list of results.
  3. Click on the Creditor record to list any Creditor Invoicesfor the building and creditor account in the lower half of the screen. Tick the 'Hold' box to place the creditor invoice on hold.
    • If you need all invoices for this particular Creditor in the building to be on Hold or off Hold, click on the ‘Hold All’ and UnHold All’ to collectively set the status.  
    • If the Building is configured for Invoice Hub approval the On Hold will not be able to be adjusted until the Invoice has been approved via the Invoice Hub. 


Creditors Management | Move Creditor Invoice off Hold / OK to Pay

Creditor Invoices can be removed from Hold and made available for payment with a single button click from Creditors Management.

  1. Search or select Creditors Management.
  2. Locate the Building/Creditor record by adjusting the Fields as required.
    Tip: Click Refresh if changes to Fields are made.
  3. Click on the Creditor record to list any Creditor Invoices for the Building and Creditor Account in the lower half of the screen. Click 'Hold' to remove the tick so that the Creditor Invoice is removed from Hold ready for the payment process.
    • If you need all invoices for this particular Creditor in the building to be on Hold or off Hold, click on the ‘Hold All’ and UnHold All’ to collectively set the status.  
    • If the Building is configured for Invoice Hub approval the On Hold will not be able to be adjusted until the Invoice has been approved via the Invoice Hub. Refer to the Hub field. 


Creditors Management | Edit Description

In order for this function to be available, the permission called 'Transaction entry edit reverse' under the 'Data Entry' category, must be set to 'Allow' in Security Setup.


  1. Search or select Creditors Management.
  2. Locate and select the creditor invoice by adjusting the fields as required, then clicking Refresh.
  3. In the bottom section of the screen, click the Edit Description button (small pencil button under the 'Description' header).



  4. The 'Change Description' window will appear, and the Description field can be edited. Click Save when done.
    • The 'Change Description' window will close, and the change can be observed immediately.


Creditors Management | Tag Paid Invoices

If there is an Invoice that is on Hold and not paid that matches a Credit Note entered it can be tagged as paid. Once tagged as paid, the Creditor Invoices will no longer display in any Unpaid Invoice searches or reports.

  1. Search or select Creditors Management.
  2. Locate the Building/Creditor record by adjusting the Fields as required.
    Tip: Click Refresh if changes to Fields are made. Or use a Saved Search for On Hold .
  3. Select the Creditor account and view the details in the grid in the lower half of the screen. 
  4. Untag as Hold any Creditor Invoice which match the Credit Note balance. 
  5. Click Tag Paid Invoices to view all available unpaid Creditor Invoices for the selected Creditor account.
  6. Tag/tick the Credit Note and Creditor Invoice, the Difference must equal 0.00 to be able to click Save


Creditors Management | Tag Paid Invoices - Convert Journal Balances to Invoices

To draw a payment a Creditor Invoice is required.  Use Tag Paid Invoice to correct Balances that have been journaled to Creditor accounts, this tool will convert a Journal to a Creditor account to a Creditor Invoice. A journal may have been entered to a Creditor account to adjust the balance, such as an ATO adjustment, however Creditor Invoices are required for any balance to a Creditor account so this tool will assist with moving the journal and creating a Creditor Invoice. 

  1. Search or select Search Creditor Invoice Items.
  2. Locate the Building/Creditor record by adjusting the Fields as required.
    • Tip: Click Refresh if changes to Fields are made. Or use a Saved Search for On Hold .
  3. Select the Creditor account and view the details in the grid in the lower half of the screen.
  4. Select Tag Paid Invoices.
  5. 'Convert journal balances to invoices' will be available in the lower half of the screen. 
  6. Click Add.
  7. Enter the details into the fields for the Creditor Invoice to be created. 
  8. Click Save

Please see the example below of a balance on the Australian Taxation Office ATO Creditor account due to a Journal being entered to make an adjustment to the Creditor account balance. The Convert Journal Balances to Invoice tool will create a Creditor Invoice for the balance.



Journals can only be entered to a Creditor account from the Old Year, use Creditor Invoices and create a Creditor Note if required in the Current Year. 


Creditors Management | Log

To check when a Creditor Invoice was moved to or from Hold, this can be viewed from the Log Viewer with a Category of 'InvoiceHold'. 

  1. Search or select Log Viewer.
  2. Adjust the Category field to InvoiceHold.
  3. Click Refresh.


Creditor Invoice Activity Report

The Creditor Invoice Activity Report will display all invoices, paid or unpaid, for a specific period (using the Creditor Invoice date), based on the number of days set and is not limited to current and old year - the date range can be entered for historical year invoices also. This report can also be made available for viewing on the StrataMax Portal. There is a separate configuration for the Invoice Days for both the standard report and the StrataMax Portal version of the report. The Creditor Invoice Activity Report can be produced on a global basis.

  1. Search or select Creditor Management.
  2. Click on the Invoice Activity Report button.
  3. The Report Distribution screen will open with the Creditor Invoice Activity Report selected.
  4. Check the Building and Distribution Method and click Proceed.

    The period date range is displayed in the top right hand corner and if the Creditor Invoice date falls in this range the invoice will report.


Creditor Invoice Activity Report | Configuration

There is a separate configuration for the Invoice Days for both the standard report and the StrataMax Portal version of the report.

  1. Search or select Creditors Management.
  2. Click on the Invoice Activity Report button.
  3. The Report Distribution screen will open with the Creditor Invoice Activity Report selected.
  4. Click on the cog wheel to access the Configuration menu.
  5. Update the Invoice Days as required. Click Close to save and exit.



Creditor Invoice Activity Report - StrataMax Portal | Configuration

The Creditor Invoice Activity Report is available for upload to the StrataMax Portal. The configuration for the StrataMax Portal report days differs from the standard Creditor Invoice Activity Report. 

  1. Search or select Creditor Management.
  2. Click on the cog wheel at the bottom of the Creditor Management screen. 
  3. The Invoice Days for Invoice Activity Report can be set for the StrataMax Portal.
  4. Click Close to save and exit. 


Creditors Management | Report

A Creditors Management Report can be created into Excel from Creditors Management. The current data displayed in the Creditors Management menu will be reported on, so if you require specific buildings or creditors you can adjust the Fields in Creditor Management. Alternatively filters can be applied to Excel once the report has been produced. 

  1. Search or select Creditors Management.
  2. Adjust any fields as required or Load a Search.
  3. Click Export to open an Excel report version of the Creditors Management information. 


Creditors Management | Save Search As

'Saved Searches' are designed for convenience so that you can save a selection of fields, columns, and a specific sort order so that it can be loaded later. 

'Saved Searches' can also be set as the 'default' search for the selected screen. This means that the selection of fields, columns, and specific sort order will be the one chosen whenever the menu screen/icon is selected.

'Saved Searches' can be saved for the current user, globally (accessible to all users), or for a specific user group. 

If a Saved Search is loaded/opened this will be noted at the top of the search screen.


Saved Searches | Security Setup Permissions

A security permission will either allow or deny individual Users or User Groups access to create or delete a search. The permission is called ‘Save Group and Saved Searches’ under the 'Menus' category in Security Setup. You can also type the word ‘Search’ into the filter field and click the Filter button to see the permission.

If the User or User Group do not have the permission set to 'Allow' then the ability to save a search for all users or a user group will be inactive.


Saved Searches | Set up a new Saved Search

  1. Configure the required fields and click the Refresh button to display the required data.
    • Optionally click the Advance button to also configure the displayed columns, and specific sort order.
  2. Click the Refresh button to display the data.
  3. Click the Save Search As button, and the 'Save Search' window will appear.
  4. Enter a 'Name'.
  5. Select one of the three radio buttons, depending on your requirement:
    • Available to current user only will save the search for the current user only.
    • Available to users in security group will save the search for the User Group selected from the drop-down (this radio button is only available if you have the right permission, and the User Groups available in this list are limited to the User Groups that you are a member of).
    • Available to all users will save the search for all StrataMax users (this radio button is only available if you have the right permission).
  6. Optionally tick the Save as default box to load this 'Saved Search' whenever the menu screen/icon is opened.


Saved Searches | Load or Delete a Saved Search

  1. At the bottom of the screen, click the Load/Delete Search button.
  2. In the 'Load Search' window, click the blue Load button to load the Saved Search, or click the red cross button to delete the Saved Search.
  3. If you click the Load button, the 'Load Search' window will disappear, and the screen will refresh automatically and load the Saved Search data.
  4. If you click the Delete button, a confirmation pop-up will appear; Click Yes to confirm the deletion.

When a Saved Search is loaded/opened, the Saved Search name will be noted at the top of the search screen.


Saved Searches | Edit a Saved Search

  1. If the Saved Search you want to edit has been set as the default search, it should be on screen already, and you can proceed to the next step. Otherwise click the Load/Delete Search button.
  2. In the 'Load Search' window, click the blue Load button.
  3. Now make any changes required to the required fields, and optionally click the Advance button to also configure the displayed columns, and specific sort order.
  4. Click the Refresh button to display and check the data.
  5. Click the Save Search button to save the applied changes.


Saved Searches | Add To My Dashboard

As of StrataMax version 5.6.98, there is the option to add certain searches to your own Dashboard. This is limited to your own Dashboard only (you cannot add it to the Dashboard of another user or group), and only available in these specific 'Search' screens:

  1. Follow the steps to set up a new Saved Search, or edit a Saved Search (see the two relevant sections above).
  2. In the 'Save Search' window, click the Add To My Dashboard button.


  3. The 'Dashboard Configuration' window will then appear.
  4. The Report drop-down menu cannot be changed from 'Saved Search'.
  5. The Display Title can be changed to whatever is required.
  6. Choose the Display Type that is preferred. See Display Types for more information.
  7. Tick Show On Desktop if preferred.
  8. Depending on which Display Type was chosen, the fields for the different number values will change. Observe the Preview to assist with picking the right number values suited to the Display Type.
  9. Click the Save button.
  10. Back in the 'Save Search' screen, there are now buttons to Edit Dashboard and Delete Dashboard.
  11. Click the Close buttons on any remaining screens.