Updated Articles

  1. Search Creditors

    The instructions in this article relate to Search Creditors. The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Search Creditors is used to search, view, and report on creditor acco...
  2. StrataMax Portal | Owner View Access

    This article covers how Strata Mangers can preview the StrataMax Portal for testing and troubleshooting purposes. This is particularly useful when assisting owners. If an owner is experiencing issues with or have questions about the StrataMax ...
  3. Receipt Entry

    The instructions in this article relate to Receipt Entry .   The icon   may be located on your StrataMax Desktop or found using the StrataMax Search . Receipts for deposits can be manually created in Receipt Entry . ...
  4. Bank Reconciliation

    The instructions in this article relate to Bank Reconciliation.  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . StrataMax has designed the bank reconciliation process to be as a...
  5. Transactions in StrataMax

    This article contains general information about transactions in StrataMax, and will help you determine what type of transaction should be used in a specific scenario. It also covers the various transaction types, when to use them, and how best to ...
  6. Searches

    In StrataMax, search screens provide a practical way to find, review, report, and export information across different areas of the system. These searches can assist with everyday tasks such as checking records, reviewing transactions, following ...
  7. StrataMax Release Notes Archive

    This page contains Release Notes for older updates for StrataMax. This could be helpful for clients who would like to know when a specific enhancement or change was introduced to StrataMax. StrataMax v5.6.131 Released 29th May 2025 ...
  8. Payment Process

    This article covers the process for making creditor payments, reporting options, sending of Remittance Advice and uploading data via the EFT Manager , cancelling payments, part payment of invoices, and other useful tips. The processing of paym...
  9. Logging a Support Case

    This page provides guidance to help clients log support cases with complete and accurate information, enabling the StrataMax Support Team to resolve issues as quickly and efficiently as possible. Prior to logging a Support Case, we re...
  10. StrataMax Chatbot

    We are excited to offer the StrataMax Chatbot to you! This cutting-edge chatbot has been trained on all of our online help content, making it a valuable resource for answering a wide range of questions about using StrataMax. Right Side Pop up: ...