Updated Articles

  1. Utility Billing | Setup Tariffs, Sundries, Rebates

    This article provides general information about Utility Bill Items  in the Utility Billing  menu within the Utility Sub-Group, and covers the setup of the different types of Utility Bill Items: Tariffs, Various Items , and Rebates . The...
  2. Utility Billing | Create Account and Levy Invoice Codes

    This article covers setting up account codes and levy invoice codes, which is integral to setting up the utility sub-group. The utility subgroup is one type 'attached' to the main group (building). For utility billing to function, new account cod...
  3. TRMax Setup and Configuration

    The instructions in this article relate to TRMax .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . TRMax  is another part of the StrataMax suite that has been designed to recover ...
  4. TRMax Recoveries

    The instructions in this article relate to TRMax.  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . TRMax has been designed to provides a mechanism to automatically record events as th...
  5. Utility Billing | Refunds

    This article covers the process of refunding an overpayment on a current account in the Utility Sub-Group, or a credit on an account after a final bill has been issued (Second Debtor Account). The payment will be drawn for the amount of the overpa...
  6. Utility Billing | Security Deposits

    This article has been designed to explain the purpose and function of the Security Deposit Account, as well the setup, receipting, reversal and refund of Security Deposits. Account code 060 Electricity Security Deposit – This is the Security Depo...
  7. Owners & Debtors Videos

    The videos in this article relate to owners and debtors . These include topics such as certificates, merge letters, roll management, contact management, and more. Certificates (38 minutes) In this webinar, we explore how to ...
  8. Training Requests

    Please allow at least  3 business days notice for training sessions so we can schedule the appropriate team member and plan the session. The following charges apply for training as per the terms and conditions of the StrataMax agree...
  9. Levies & Arrears Videos

    The videos in this article relate to levies and arrears . These include topics such as preparing budgets, adjusting owner balances, invoicing owners, BMC setups and billing, and more... Arrears and Reporting Video This vid...
  10. Utility Billing | Introduction & Setup

    The instructions in this article relate to Utility Billing .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Utility Billing allows the facility to create bills for owners or tena...