New Articles

  1. Utility Billing | Final Meter Readings

    Utility Sub-Groups will allow a final bill to be issued to the debtor who has vacated and not yet paid the balance. This process is for finalising the debtors account and transferring the bill to a holding account (Second Debtor) until paid. Throu...
  2. Utility Billing | Other Billing Processes

    This article covers the various other common processes that are carried out in the Utility Billing menu. This does not cover the standard billing process, please see the Utility Billing | Electricity Billing Procedures article for that. ...
  3. Utility Billing | Billing Procedures

    The instructions in this article relate to Utility Billing .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article covers entering meter readings, processing bills, and printin...
  4. Utility Billing | Arrears

    The instructions in this article relate to Utility Billing | Arrears.   The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article is designed to guide users through the setup areas...
  5. Utility Billing | Setup Tariffs, Sundries, Rebates

    This article provides general information about Utility Bill Items  in the Utility Billing  menu within the Utility Sub-Group and covers the setup of the different types of Utility Bill Items: tariffs, Various Items , and Rebates . The di...
  6. Utility Billing | Refunds

    This article covers the process of refunding an overpayment on a current account in the Utility Sub-Group or a credit on an account after a final bill has been issued (Second Debtor Account). The payment will be drawn for the amount of the overpay...
  7. Utility Billing | Security Deposits

    This article has been designed to explain the purpose and function of the Security Deposit Account, as well the setup, receipting, reversal and refund of Security Deposits. Account code 060 Electricity Security Deposit – This is the Security De...
  8. Utility Billing | Create Account and Levy Invoice Codes

    This article covers setting up account codes and levy invoice codes, which is integral to setting up the utility sub-group. The utility subgroup is one type 'attached' to the main group (building). For utility billing to function, new account codes...
  9. StrataMax Portal | Reports & Documents

    The setup of the StrataMax Portal is able to be done in several different ways. Reports from StrataMax can upload daily, and documents that are added to DocMax can also be uploaded.  Below are the instructions to assist with this process. ...
  10. ATO / SBR BAS Lodgement

    The instructions in this article relate to ATO SBR Client.  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . The ATO SBR Client is an integrated module designed to assist with the ...