Updated Articles

  1. Search Bank Accounts

    The instructions in this article relate to Search Bank Accounts . The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Search Bank Accounts is used to report on bank accoun...
  2. BMC Creation and Setup

    This article covers the topics of setting up Building Management Committees (BMC) and Shared Facilities. BMC Setup & Billing Video If you would prefer to watch our video on BMC, please see the BMC Setup & Billing Video . Befor...
  3. Reports / Utilities (Global) | Global Reports

    The instructions in this article relate to Reports / Utilities Global .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This old reporting area is progressively being removed and repl...
  4. Utility Billing | Billing Procedures

    The instructions in this article relate to Utility Billing .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article covers entering meter readings, processing bills, and p...
  5. Utility Billing | Reports

    This article covers the key reports available for utility billing and reporting. These reports are used in both the Main Building and Utility Sub-Group and can assist with reviewing reading information, checking balances, reporting on arrears,...
  6. Full Service

    This article highlights the range of tasks and services offered by the StrataMax Full Service Team to assist StrataMax clients. Each section provides a detailed overview of the tasks available, the required information to complete, and a convenie...
  7. StrataPay

    StrataPay is a streamlined payment process that offers up to eight ways to pay - from credit cards to direct debit and Internet banking. Multiple convenient payment channels are offered on all of the Fee Notices / Levy Notices / Invoices issued from...
  8. Communication

    The instructions in this article relate to Communication .   The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Many areas in the StrataMax can send emails and SMS. Any reports that come t...
  9. Security Setup

    The instructions in this article relate to Security Setup.   The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Security in StrataMax is based on the Microsoft Windows security mod...
  10. Roll and Contacts | FAQ

    With the changes to Roll and Contacts, the below page includes some of the most frequently asked questions around how this area works. We also have the Roll & Contacts FAQ video which covers these Frequently Asks Questions. ...