Popular Articles

  1. Building Information | FAQ

    Welcome to our Building Information Frequently Asked Questions article. We've put together answers to the most common questions we get asked.  The full Building Information article can be viewed here . Security and Permissions Q . How d...
  2. ATO Payment Options

    The ATO has two accounts for most Australian Business Numbers (ABN).  One for the lodgement for BAS and one for lodgement for ITR (Income Tax Returns).  The two accounts will have different reference numbers for BPay or EFT Payments.  Ensure that th...
  3. Register and Cancel GST

    GST Registration The ATO (Australian Taxation Office) has classified bodies corporate / strata plans as ‘not-for-profit’ entities as income is not expected to be distributed to Owner's. This means the GST registration threshold for strat...
  4. Account Manager Edit

    The instructions in this article relate to Account Manager Edit .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Account Manager Edit  is where account managers in StrataMax  are ...
  5. Logging a Support Case

    This page has been designed to guide clients and ensure that the information provided to the StrataMax Support Team is complete, which in turn, will drastically decrease the time required to resolve. Before logging a Support Case, we r...
  6. Merge Letters and Report Distribution | FAQ

    The below page includes some of the most frequently asked questions about Merge Letters and Report Distribution. Security Setup and Templates Q.  Some of my users don't see specific reports in the report selection list. ...
  7. Payments

    The instructions in this article relate to Payments .  The icon may be located on your StrataMax Desktop  and in GLMax or found using the StrataMax Search . The Payments  icon is used to create payments that have been sa...
  8. DocMax | Advanced Search and Saved Searches

    This article covers how to use the Advanced Search function in DocMax , and how to save them as a Saved Search.  It also explains how to create, edit, and delete these Saved Searches   in the Administration tab.  The DocMax  icon ...
  9. Display Settings

    StrataMax is designed around office monitor displays with a minimum required resolution of 1920 x 1080 (FHD). Changing settings on your computers display settings may result in StrataMax not displaying particular icons, words due to the overlapp...
  10. TaskMax Menus

    This article describes the various menus along  the top of the main TaskMax window. There are other articles that cover the various processes within StrataMax, which can be viewed from the main TaskMax Online Help page . File The F...