Updated Articles

  1. Utility Billing | Billing Procedures Updated

    The instructions in this article relate to Utility Billing .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . This article covers entering meter readings, processing bills, and p...
  2. Utility Billing | Reports Updated

    This article covers the key reports available for utility billing and reporting. These reports are used in both the Main Building and Utility Sub-Group and can assist with reviewing reading information, checking balances, reporting on arrears,...
  3. BMC Creation and Setup Updated

    This article covers the topics of setting up Building Management Committees (BMC) and Shared Facilities. BMC Setup & Billing Video If you would prefer to watch our video on BMC, please see the BMC Setup & Billing Video . Before ...
  4. Log Viewer Updated

    The instructions in this article relate to Log Viewer .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Generally used by StrataMax Support to troubleshoot issue...
  5. Roll and Contacts | FAQ Updated

    With the changes to Roll and Contacts, the below page includes some of the most frequently asked questions around how this area works. We also have the Roll & Contacts FAQ video which covers these Frequently Asks Questions. ...
  6. Creditor Invoices (Preview) Updated

    The instructions in this article relate to Creditor Invoices (Preview) .   The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Creditor Invoices (Preview) is available as an alternati...
  7. Search Creditor Invoice Items | New Updated

    The instructions in this article relate to Search Creditor Invoice Items.  The icon may be located on your StrataMax Desktop or found using the  StrataMax Search . Search Creditor Invoice Items is used to revie...
  8. Payments | FAQ Updated

    The below page includes some of the most frequently asked questions about Payments. How can I make an urgent payment to one creditor? Use Payment Entry to select the Creditor and check the payment method details (EFT/BPay). Also sel...
  9. Message Maker Updated

    The instructions in this article relate to Message Maker .  The icon may be located on your StrataMax Desktop or found using the StrataMax Search . The Message Maker is for creating a message that can be displayed o...
  10. Creditor, Debtor & Account Maintenance FAQ Updated

    With the changes to Account Maintenance (formally known as Add/Change/Delete ), the page below includes some of the most frequently asked questions about how this area works. Security and Permissions Q:  I have updated an account code,...