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Created On: 25/01/2023
in Troubleshooting
With today’s online digitally connected world, it is now more important than ever to have up-to-date, current and reputable anti-virus and firewall software installed on your environment to protect your operations from security vulnerabilities, mali...
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Created On: 25/01/2023
in StrataMax Portal
This article covers the 'Contact Us Configuration' tab on the StrataMax Portal. In order to gain access to this page, you will need to be a StrataMax Portal Administrator, which is configured in Security Setup . The 'Contact Us Configuration' ...
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Created On: 19/01/2023
in StrataMax Basics
This article covers useful information & resources that can assist with the induction / training of any new users to StrataMax software. The below information is generic information provided by StrataMax; refer to your internal policy and procedur...
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The instructions in this article relate to Move Fund Balances . The icon may be located on your StrataMax Desktop or found using the StrataMax Search . The Move Fund Balances function is for managing any corrections ...
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Created On: 23/11/2022
in Release Notes
This page contains Release Notes for older updates for Meeting Hub & VoteMax. This could be helpful for clients who would like to know when a specific enhancement or change was introduced. Meeting Hub & VoteMax Meeting Hub & Online Voti...
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Welcome to our Building Information Frequently Asked Questions article. We've put together answers to the most common questions we get asked. The full Building Information article can be viewed here . Security and Permissions Q . How d...
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The instructions in this article relate to the requirements of reporting for the Strata Hub, which is a NSW Government requirement that commenced in 2022 . This article explains the reporting available from NSW Strata Hub for the...
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The instructions in this article relate to Local Transaction . The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Local Transactions has been designed for users to search tran...
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Created On: 13/07/2022
in Common Processes
Reversing or deleting a payment can be done throughout the various stages of the process depending on the scenario. The below information details each scenario and the steps required based on each. These steps apply to StrataCash and non-StrataCas...
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Created On: 06/07/2022
in Common Processes
The instructions in this article relate to Transfer In / Out as well as an overview of the building transfer and its process. The icon may be located on your StrataMax Desktop or found using the StrataMax Search . Buildings...